If you are thinking about registering for the BabiesRUs baby registry online, be aware that as of August 2006 there is no way to check who ordered your items or where they were ordered - even if you call the store. So if you don't receive them, you cannot let the purchaser know. This is a huge oversight on the part of the programmers of the registry database, as undelivered items can be forever in limbo. You can't notify the purchaser, and the purchaser assumes they were delivered to you.
Some people sign up with services such as Babies R Us Baby Registry simply because it's large and well known. This doesn't always mean it's the best, however. All in all, we recommend that you do your research and consider some of the alternatives to Babies R Us Baby Registry.
# 2) The other three items on that BabiesRUs registry that I registered for: the musical play garden, snugli comfort vest and swaddle me wrap, all say they were ordered twice, but I only received one each of them. But of course, that's another thing that BabiesRUs can give me no information about whatsoever. So it's possible that there was a technical glitch (and the orders really weren't placed twice) OR two people somehow ordered the items and I never got the second person's order. And there is no way for me to check up on this at all.
Customers of the Babies R Us Baby Registry have also voiced complaints about dealing with customer service at the company (whether online, on the phone or in a store), and experiencing difficulties if they have to return anything. There have been numerous issues of the online database not working properly, which renders the whole system useless.
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